Tape Backup

http://www.cyberciti.biz/faq/tape-drives-naming-convention-under-linux/
http://www.cyberciti.biz/faq/linux-tape-backup-with-mt-and-tar-command-howto/

Open BSS

http://www.open-bss.com/node/1

Open Source OSS - NGOSS

http://sourceforge.net/projects/openoss/
http://sourceforge.net/apps/mediawiki/openoss/index.php?title=JOSIF_Main_Page
http://www.eurescom.de/public/projects/P1500-series/P1552/
http://sourceforge.net/projects/openoss/develop

Auto Provisioning

http://www.cisco.com/en/US/docs/ios/12_2t/12_2t8/feature/guide/ftapiad8.html
http://www.blackviper.com/wiki/Network_Provisioning_Service

ORTS-NAGIOS-OPEN NMS

http://www.opennms.org/wiki/OTRS_Trouble_Ticket_Integration
http://lists.otrs.org/pipermail/otrs/2009-June/026709.html
http://www.otrs.com/fileadmin/mediafiles/New_Website/Training/003-ENG-OTRS_Administrator_UnixLinux.pdf
http://blog.kuhn-kt.de/?p=116
http://blog.kuhn-kt.de/?p=87
http://blog.kuhn-kt.de/wp-content/uploads//nagioskonferenz_2008.pdf
http://ebookbrowse.com/systemmonitoring-module-otrs-us-pdf-d21743807
http://ebookbrowse.com/otrs-admin-book-pdf-d63247890